Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Reply Warranty

  • Our team of technicians will try their best to answer to your help inquiries within about 1 hour. If, however, the difficulty you have stumbled upon requires aid from our Admin =Department,= we will forward the ticket to the person in charge and will post a reply to tell you.

  • Top quality support service

  • Top–class Customer Support Service

  • Our client assist Dept will be on shift for you 24/7/365 to to reply to all support inquiry tickets that you send to us. We offer technical support for all the software applications that are installed in advance on your hosting server. These include our custom built Web Hosting Control Panel, the chosen OS and also the server admin panel (based on the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • In the Web Hosting Control Panel that comes for free with the virtual server, you’ll discover an informative Help section, containing all that you should be informed on when monitoring your web pages and programs. We have added a range of how to articles and video tutorials that display the important web site administration responsibilities in an easy–to–understand manner.