1 hour ticket response
Our team of tech support engineers is specialized in providing prompt answers to each of your questions. We’ll examine your customer support ticket as soon as it has been received and will respond back to you with a solution to your problem within maximum 60 minutes after the ticket submission. Actually, our average helpdesk ticket response time is 20 minutes.
An Excellent Customer Care Service
We’ve got a team of web hosting support engineers who are eager to respond to all your questions every time you are in need of support. The majority of our help desk support staff representatives have many years of experience in the shared website hosting plans market, so you can always rely on prompt and appropriate answers to your requests.
A User–Friendly Help Center
Integrated into the Web Hosting Control Panel is an easy–to–navigate Help Center, which offers different information sources. You can search through a routinely updated knowledgebase featuring web hosting account management articles and site administration articles, check the how–to video tutorials or have a glance at our F.A.Q. library.
