A 99.9% Server Uptime

The advantage of constructing your own shared website hosting platform is that you don’t have to be worried about compatibility – you set up a specific set of software apps in such a way so as to work with a given set of hardware elements. The result is something far more solid and reliable, as there are fewer potential chances of failure. We have set up our cloud hosting platform using tried and trusted hardware elements in addition to a strongly customized version of Security–Enhanced Linux so as to set up an exceptionally secure home for your web sites.

For this reason, with all our shared website hosting plans packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you set up your own cloud hosting system, it is very important that you also set up your own network infrastructure. This is the reason why we set up a custom–configured internal network in all our datacenter facilities. Relying on enterprise–level Juniper switches and routers, our internal network allows for hypersonic data transfer speeds and is fully redundant.

This way you will enjoy a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, regardless of which web hosting solution you’ve opted for.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Like with any other service, if it’s your hard–earned money at stake, you cannot feel truly secure. This is exactly why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel happy with our service or in case you would like to use a more powerful web hosting solution, like a VPS plans or even a dedicated web hosting plans – you’ll receive your money back in full, without secret fees or return charges.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We have attentively selected each individual member of our 24x7 support staff to make certain that we can offer you the very best client care service you can possibly get. Each one of our technical support engineers has several years of experience working with web hosting accounts behind his back, therefore they know what they are doing. Moreover, they’re at your disposal 24x7 – you’ll be able to touch base with them whenever you want and they will respond ASAP.

Their average ticket response time is well under twenty minutes, whereas with many other web hosting vendors you are forced to wait around for days. What’s more, we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to within 60 minutes.

24/7 Technical Support